‘Cashless’ transactions: perceptions of money in mobile payments

  • Jashim Khan Auckland University of Technology
  • Margaret Craig-Lees Auckland University of Technology

Abstract

A limited number of ‘cashless transaction’ studies addressed the issue that the mode of payment affects perceptions of money and purchase behaviour, the majority of the research is in the area of the credit card payment mode. Credit card based research has shown that when a credit card based payment is used, the volume, value and type of products purchased increase. Whether this is due to the credit element or to the ‘cashless or mobile’ element of the transaction is not known. The notion that the tangibility of cash influences perceptions of money is not novel, but it is untested. This discussion paper suggests that under conditions of cash, there is awareness (conscious/unconscious) that a possession of value transferred and this perception may well have a direct impact on people’s perception of money and their spending behaviour.
How to Cite
KHAN, Jashim; CRAIG-LEES, Margaret. ‘Cashless’ transactions: perceptions of money in mobile payments. International Business and Economics Review, [S.l.], v. 1, n. 1, oct. 2009. ISSN 1647-1989. Available at: <http://revistas.ulusofona.pt/index.php/iber/article/view/859>. Date accessed: 28 june 2017.
Section
Competitive Papers

Keywords

Cashless transactions, mobile payments, money, debit cards, credit cards.