A Integration of Social Work in the Public Library: A Comparative Study of San Francisco (USA), Edmonton (Canada), and Melbourne (Australia)

https://doi.org/10.60543/ts_iss.vi10.11090

  • Célia Teresa Queimado Generoso Doutoranda em Ciência da Informação da Faculdade de Letras da Universidade de Coimbra
Keywords: Social Work, Public Libraries, Social Inclusion, Library Social Work

Abstract

As public libraries continue to establish themselves as privileged spaces for social inclusion and community intervention, they have assumed an increasingly significant role in responding to the needs of populations experiencing vulnerability. In this context, the present article examines the integration of Social Work in public libraries, drawing on three international experiences: San Francisco (USA), Edmonton (Canada), and Melbourne (Australia). The study is grounded in a qualitative methodology based on literature review, analysis of institutional documents, and consultation of official library webpages, focusing on intervention models, professional profiles, governance frameworks, and community impacts observed during the implementation and consolidation of these programs. The results show that the presence of social workers in libraries contributes to promoting social inclusion, facilitating access to rights, and strengthening mediation with vulnerable populations. It concludes that the public library, as an open community space, constitutes a privileged context for developing interdisciplinary practices that reinforce its social mission.

Downloads

Download data is not yet available.

Author Biography

Célia Teresa Queimado Generoso, Doutoranda em Ciência da Informação da Faculdade de Letras da Universidade de Coimbra

Doutoranda em Ciência da Informação na Faculdade de Letras da Universidade de Coimbra, detém um percurso académico multidisciplinar que cruza a gestão de informação com o impacto social. Mestre em Ciências Documentais pela Universidade da Beira Interior, possui ainda licenciaturas em Serviço Social (ESECS-IPP) e em Informação e Documentação (ESTG-IPP). Desde 1998, exerce funções na Biblioteca Municipal de Portalegre, onde desenvolve o seu trabalho profissional, conciliando a experiência prática na administração local com a investigação avançada no domínio das Ciências da Informação.

 

Email institucional: celia.generoso@student.uc.pt

Published
2026-07-29
How to Cite
Generoso, C. T. Q. (2026). A Integration of Social Work in the Public Library: A Comparative Study of San Francisco (USA), Edmonton (Canada), and Melbourne (Australia): https://doi.org/10.60543/ts_iss.vi10.11090 . "Temas Sociais" Journal , (10), 164-182. https://doi.org/10.60543/ts_iss.vi10.11090